"交通比较方便,在日本城里面"由 Hotels.com 住客于 2012年05月05日发表评价
很干净,附近很多日本餐,酒店早餐有味增汤,很好喝!
由 Hotels.com 住客于 2012年05月03日发表评价
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由 Hotels.com 住客于 2012年04月30日发表评价
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"附近最整洁和具性价比的酒店,常常客满"由 Hotels.com 住客于 2012年04月29日发表评价
整洁,服务不错,满意
""由 Hotels.com 住客于 2012年04月28日发表评价
酒店已使用无线网络
若住客超过房型限定人数,可能需收取加人费用,具体费用取决于酒店的规定。
入住时需要出示政府核发的身份证件(带照片)和信用卡或者缴付现金押金,以便于支付其他杂项的费用。
特殊要求视入住时可提供的服务而定,并可能产生额外的费用。不能保证满足特殊要求。
此酒店不提供任何无障碍设施或残疾人专用设备/服务。若要预订提供这些专用设备/服务的客房,请选择其他酒店。
长滩凯悦酒店内有餐厅。提供限时客房服务。
酒店内有室外游泳池和健康水疗浴盆。其他娱乐设施包括健身设施。
酒店或附近有下列娱乐活动;可能会收取费用。
以下费用和押金由酒店在提供服务、办理入住或退房手续时收取。
上面所列内容可能并不完整。这些费用和押金可能不包括税款,并且可能会随时发生变化。
若住客超过房型限定人数,可能需收取加人费用,具体费用取决于酒店的规定。
入住时需要出示政府核发的身份证件(带照片)和信用卡或者缴付现金押金,以便于支付其他杂项的费用。
特殊要求视入住时可提供的服务而定,并可能产生额外的费用。不能保证满足特殊要求。
Long Beach, with its immense port, is a hub for commerce and leisure on the Pacific. Freighter ships haul imported goods, pleasure cruises depart for Catalina Island, and the Queen Mary, the storied trans-Atlantic liner, is moored in the city’s bay. The Aquarium of the Pacific is nearby. At night, downtown’s Pine Avenue strip and Belmont Shore’s Second Street are prime entertainment spots.
查看长滩的所有酒店"有些陈旧"
以凯悦的品牌而言,太陈旧了一些,地毯早该换了。早餐也一般。
"Great Location dirty room"
Two problems. The bathroom had a travel toothpaste that was open and partially used. The drawers had old wrappers, receipts and trash in them. On Sunday morning when I asked the concierge what time the Getty Museum opened he said all LA museums were closed Sunday and Monday. We were devastated as my daughter is planning on applying to a graduate program […] run by the Getty. Luckily we decided not to trust what he said and spent the $7 to use your computer (rip off) and found out that both were open. Can you imagine a traveler trusting this kind of misinformation! 阅读更多信息
"Hyatt Long Beach Grand Prix weekend."
Upon my mandatory early arrival due to the hotel located within the racetrack we had to have vehicle parked before 7am.Grand Prix is busiest weekend of the year in Long Beach there wasn't a housekeeper scheduled to clean rooms until 10am therefore no checking in available until Afternoon. Due to situation the housekeeping staff should have been prepared […] for the early guest arrivals. My usually great hotel view of the Racetrack parking had been fenced off and no access even for paying hotel guests. Bathroom sink didn't drain properly was extremely slow. 阅读更多信息
"Great Hotel"
This hotel is expensive but lovely. worth it as long as you can afford it.
Thank you for your review, we are glad you enjoyed your stay with us! Regards,
长滩凯悦酒店 (Hyatt Regency Long Beach) 给出的 1 条回复"Clean, nice, centrally located."
This hotel is right across from the Marina where the Queen Mary is located. It is close to most everything in Long Beach within walking distance to downtown, the aquarium and the coference center. The rooms were recently remodeled and very nice. The maid service was excellent and the restaurant has a great breakfast buffet.
We are delighted that you were able to take advantage of our location to Long Beach attractions during your recent stay. We look forward to having you stay with us in the future. Regards,
长滩凯悦酒店 (Hyatt Regency Long Beach) 给出的 1 条回复"Great Hotel in downtown Long Beach"
The hotel is a bit pricy and I didn't find any "good" deals on their website. However, I did enjoy my stay here. I was able to workout when I wanted to, relax by the pool and It was very convenient to where I needed to be. My only "complaint" was that my room wasn't cleaned like it should have been. The glasses in the bathroom were still dirty. (I […] could still see a full lip print with lipstick on the rim of the glass) Needless to say, I didn't use them. I will stay here again. The hotel was ideal location. The staff was very friendly to me and I did not have any issues. 阅读更多信息
Thank you for your review and feedback about your recent stay. I have brought your comments to the attention of our Executive Housekeeper to prevent future occurrences. We look forward to having you stay with us on your future visits to Long Beach. Regards,
长滩凯悦酒店 (Hyatt Regency Long Beach) 给出的 1 条回复此住客未发表评价。
Nice,clean,service it was great recommend it to everyone...
the personal on the lunch is to sack the lady to recibe the people to seat is no good
"Hyatt Regency Long Beach"
My First stay at the Hyatt Regency Long Beach will not be my last my new favortie love it love it love it!!
We are so glad you enjoyed your recent stay with us, and look forward to having you back in the future! Regards,
长滩凯悦酒店 (Hyatt Regency Long Beach) 给出的 1 条回复此住客未发表评价。
"Modern and Comfortable"
The room we had was modern comfortable and had a beautiful view. Wished we could have stayed more than one night, but had a boat to catch in the a.m.
Thank you for your feedback about your recent stay with us. We are glad you were able to enjoy our new room product!
长滩凯悦酒店 (Hyatt Regency Long Beach) 给出的 1 条回复"Paper Thin Walls"
The hotel is great over all. Great location, great views, decorations, upkeep and service are everything you could want. However, people in the next room were talking at a very normal tone and it sounded like they were in the room with us. Because their conversation seemed so loud and clear it was hard to sleep. I didn't complain because I didn't think […] they were doing anything wrong. And I didn't want to have to change rooms late at night. The paper thin walls ruined what would have been a fantastic stay. 阅读更多信息
Thank you for your review about your recent stay. We are sorry for any inconvenience due to our walls, I have sent this to our Director of Engineering to address and look into.
长滩凯悦酒店 (Hyatt Regency Long Beach) 给出的 1 条回复"Long Beach Hyatt Reg."
Excellent staff "Chad" at the desk. She was very professional and efficient. Awesome renovation and beautiful decor.
We are so glad that you enjoyed your recent stay with us. I have let Ched know your kind words. Thank you! Regards,
长滩凯悦酒店 (Hyatt Regency Long Beach) 给出的 1 条回复"Great hotel"
Great Hotel restaurant and bar inside hotel. Movie theater and lots of restaurants choose from within walking distance. Very clean and up-to-date.
We are delighted that you enjoyed your stay with us and were able to enjoy the local attractions. We hope to see you soon! Regards,
长滩凯悦酒店 (Hyatt Regency Long Beach) 给出的 1 条回复"Good Location For Long Beach Cruise Terminal"
Nice hotel, ask for an up gaded room that has been modernised. Nice loby area. Breakfast was not what we would have expected for this standard of hotel 5-10 Reseption staff GREAT Bar team not hot on service but sure want you to tip them ???
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The furnishings although fashionable were not comfortable. My wife and I had room service dinner in our room one night (the food was pretty good) and the only chairs were of different heights and the coffee table was the only place to eat. Not comfortable. The bathroom remodel was very trendy but the toilet they chose was very tall and the sink which […] was very unusual, was too hight and had no way to stop the water in the basin. The sliding shower door had so much space between the glass that one could flood the bathroom in seconds. 阅读更多信息
Thank you for taking the time to provide your feedback of our newly renovated rooms, we appreciate this and have passed it on to our team for review. We are glad you enjoyed your dinner and hope to see you again soon. Regards,
长滩凯悦酒店 (Hyatt Regency Long Beach) 给出的 1 条回复"Amazing View!!!!"
I booked the room last minute nd it ened up being an amazing night "packge deal".... The staff are very humble, open minded, and very social.... The bed and breakfast was yummy.
We are delighted that you enjoyed your stay with us and were able to enjoy our amenities. Looking forward to having you stay with us on your next trip to Long Beach. Regards,
长滩凯悦酒店 (Hyatt Regency Long Beach) 给出的 1 条回复"Hotel is good but..."
$17 per nite parking and no in room wi-fi?
Thank you for your feedback about your recent stay. We have complimentary internet in our public spaces, including the lobby and restaurants. Looking forward to having you stay with us on your next visit to Long Beach.
长滩凯悦酒店 (Hyatt Regency Long Beach) 给出的 1 条回复"Great"
We stayed in a newly remodeled room on the 17th floor. Very clean and comfy. Hotel staff at check in was extremely friendly. Other than the $17/day parking fee, and no free wifi it was great!
"Wow"
Although we were warned at check on that they were in the middle of renovations, the stay here at Hyatt was awesome!! Perfectly located by the ocean and pine street attractions. Our newly renovated room was BEaUTIFUL!!!! And oh so comfy.
Hello, Thank you for your review of your recent stay. We are glad you enjoyed our new renovated rooms. We hope you have the opportunity to stay with us again in the near future!
长滩凯悦酒店 (Hyatt Regency Long Beach) 给出的 1 条回复"Wonderful!"
Wonderful hotel for business or pleasure!
So glad you enjoyed your stay with us, we hope to have you visit again soon!
长滩凯悦酒店 (Hyatt Regency Long Beach) 给出的 1 条回复"uncomfortable bed"
the hotel service was good but the bed was uncomfortable also all the construction was ver y noisly and the parking lot is to far away from hotel and the fee for parking was to expense
Hello, Thank you for your feedback about your recent stay, we appreciate your comments. I hope you are able to stay with us after our renovation to experience our new product with Hyatt Grand Beds. Regards,
长滩凯悦酒店 (Hyatt Regency Long Beach) 给出的 1 条回复此住客未发表评价。
"Hyatt Regency Long Beach"
The hotel could not be located in a better neighborhood. Right in the middle of shopping, restaurants and the harbor, it is in a prime location. Very clean and comfortable. The only thing was that we arrived at noon when we got off our cruise ship and they told us they had no rooms available for us yet. This is the first time I haven't been able to […] check into a hotel early. The lady at the front desk took my phone number and said she would call me when a room became available. We ended up going out to lunch and did a little shopping. No one ever called me so we came back at 3pm which was check in time. It seems pretty unlikely that not one room was clean between 12 and 3pm. They were not accomodating to an early check in time. 阅读更多信息
Thank you for taking the time to provide your feedback about your recent stay. We hope that you had a great cruise and are glad that you were able to enjoy some extra time in Long Beach. We will be following up with our front desk agents to ensure room availability is communicated in a timely fashion. We hope that you have the opportunity to visit us again! Regards,
长滩凯悦酒店 (Hyatt Regency Long Beach) 给出的 1 条回复"Undergoing refurbishment - will be great"
Great location for Long Beach attractions - most places walkable but easier to use regular free city shuttle bus. The Hyatt is an impressive hotel that is being refurbished (Dec 2011, still had a way to go) - so be prepared for noise after 8am. Old rooms now look outdated but were very clean and well-maintained. Overnight hotel parking is quite expensive […] but can stay there until 5pm on day of departure which makes up for it. In-room wifi was strong ($5 for 4hrs. $9 for one day) Would stay there again to see how it's changed. 阅读更多信息
"Hyatt undergoing renovation"
The hotel is undergoing renovation with considerable noise from 8am-6pm. The water and electricity can also be turned off for part of the day. If you plan on sleeping in, this is not a good place to stay currently.
Thank you for your review of the hotel. I'm sorry that you did not have a satisfactory experience during your stay. Our guest experience is of utmost concern to us and we try to minimize the disturbances during our update as much as possible. I'd like to invite you back to experience the new room product as we are scheduled to be complete by the beginning of the 2nd quarter.
长滩凯悦酒店 (Hyatt Regency Long Beach) 给出的 1 条回复此住客未发表评价。
"Very nice"
Perfect location & nice hotel,Very friendly staff and nice view of the harbor. Rooms were really nice & clean. Nicely upgraded.... Would stay Here again
We are delighted that you enjoyed your recent stay in Long Beach, we look forward to having you visit us again soon!
长滩凯悦酒店 (Hyatt Regency Long Beach) 给出的 1 条回复"Nice except for construction noise"
Hotel was nice and people cordial. However it was under construction and I did not anticipate hearing noise early Saturday morning....
Thank you for your feedback. We apologize about the noise you heard from our renovation while you were visiting us. We hope you have the opportunity to come visit us again to experience our new product. Regards,
长滩凯悦酒店 (Hyatt Regency Long Beach) 给出的 1 条回复Our experience at the hotel was great. Our only negative about the hotel was having to pay extra for parking. Maybe this is normal in California, but I have never had to pay extra to park at a hotel that I stayed in before, anywhere.
Thank you for your feedback about your recent stay. Parking charges are often additional at hotels in this area, however we are among the most affordable in the city. We are so glad you enjoyed the hotel, we hope to see you again soon!
长滩凯悦酒店 (Hyatt Regency Long Beach) 给出的 1 条回复"Hyatt @ Long Beach"
Staff was very friendly. It was close to many great restaurants and entertainment. Rooms were a little out-dated and the beds were not very comfortabe but the location was great!
Thank you for your feedback about your recent stay. We are currently undergoing a full guest room renovation and hop you are able to return to Long Beach to experience our new product and enjoy our location.
长滩凯悦酒店 (Hyatt Regency Long Beach) 给出的 1 条回复此住客未发表评价。
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"The best Hotel stay ever"
It was are honymoon and we got there and ever one was so nice. When we checked in they found out that it was are honymoon. We walked to have dinner and there is a lot of resturents. When we got back the hotel gave us a cake and champain. They just did that extra touch and it was great. everything was clean there and we did have breackfest there and […] it was good. 阅读更多信息
Thank you for your review about your recent stay, we are delighted you decided to spend your honeymoon with us! We hope you choose to celebrate future events with us!
长滩凯悦酒店 (Hyatt Regency Long Beach) 给出的 1 条回复"great location if you don't need to rest"
The hotel is close to lots for entertainment and restaurants. We had a great night on the town but paid for it in the morning. Walls are paper thin which made it impossible to sleep. People in the room next to us were so noisy that we had to call security! We were advised that renovation work on the weeked would start around 9 am but the hammering woke […] us up at 7:30. In the end we started our morning activities earlier than planned just to avoid the noise. 阅读更多信息
Thank you for your feedback about your recent stay. We have addressed noise time with our construction team to prevent future occurrences. We hope you have the opportunity to visit us again to experience our new room product!
长滩凯悦酒店 (Hyatt Regency Long Beach) 给出的 1 条回复此住客未发表评价。
"Long Beach - Shoreline Hotel"
If you are staying in downtown Long Beach, CA there are a number of hotels to consider. This is one of the best located near all the Shoreline restaurants, aquarium, entertainment, convention center, etc. Only complaint - the gym is a bit understated (re: SMALL!). Other than that - a great house.
Greetings, We are glad you were able to enjoy the surrounding activities on your recent visit to Long Beach! Thank you for your feedback about your gym. We hope you have the opportunity to come visit us again!
长滩凯悦酒店 (Hyatt Regency Long Beach) 给出的 1 条回复"Hyatt on Pine"
Great location, friendly staff. TV did not have CBS so we couldn't watch Sunday football. Beds not as comfortable as you would expect for the price. Nice room, but was expecting more.
"Hyatt Long Beach- lovely view and eco friendly"
Greatly appreciate environmental measures instituted by the Hyatt- recycle receptacles in convenient locations and an environmental towel policy that's actually implemented by the housekeepers. Staff was very personable and helpful. View of the pond, ocean and Queen Mary were magical!
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"The Hyatt in Long Beach off Pike was fun"
The location of this hotel is perfect! It is safe in a safe area and within walking distance from bars, great restaurants, Convention Center, and it is water front. The hotel and rooms are a bit dated and could use a little sprucing up, however, the friendly staff and great service made up for it. We ordered a car and they got us a car and called our […] room and check on us during our stay we had a great time. This is a great place to stay if you plan on having a night out with friends in Long Beach and you don’t want to drive. Clean comfortable and great service. 阅读更多信息
"Great stay"
We went to an event at the Long Beach Convention Center and the location adjacent was perfect. Don't miss the Saturday breakfast buffet - wonderful. Our stay at this great location with ocean view and good restaurants across the street turned a conference into a romantic get away weekend.
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"Needs updating"
This hotel has a fabolous location! You can walk to shops and restaurants and it has a fantastic view. The bed was not comfortable. The sheets and pillows were not soft. The room and bathroom looks like it is stuck in the 80's and needs to be updated. We were very disappointed.
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