旧金山文华东方酒店 (Mandarin Oriental San Francisco) - 旧金山

I would recommend this lovely hotel to others, however they are in the prossive of experiencing a massive renovation which is greatly needed. Lovely rooms, about 25 years out dated. Looking forward to seeing the new Mandarian Oriental!

Our hotel stay was fabulous. Our view from our room and the staff was worth every penny. The staff found ways to make our 30th wedding anniversary very special. The hotel is under remodel, but it was still an enjoyable stay for us. We are looking forward to our next stay. I hope they add a club level and jacuzzi during the remodel with a really nice […] restaurant. 阅读更多信息

We stayed at the hotel for 2 nights. From the time of check in until our departure we have encountered the best and most friendly staff. We were upgraded to corner rooms with the most amazing view of the city and the bay. We were welcome with a pot of their special holiday tea in our room. Most of all, the hotel's help was rendered with an understated […] courtesy that was pleasant and refreshing. Especially considering the basic pushy service we usually receive in stores and other hotels. We would definitely stay again! 阅读更多信息

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This mandarin is the worst i lived in the world. So old! the elevator and room looks like 1970s.

It was our first stay there and we loved it. We had a premium suite with a great view of the city looking East and South. Bay Bridge view was wonderful. It was the quietest hotel room I have EVER been in. If you want rest, this is your hotel. Service was on-par with other five-stars, maybe a bit better. Lobby is small and intimate as is first floor […] lounge. Lots of understatement throughout. Room service menu is a bit limited, but acceptable. On thew weekends, being in the financial district means a bit of a walk to things. But nothing is very far in S.F. I would certainly stay there again. 阅读更多信息

Mandarin Oriental in San Francisco - The toilet was slow to flush and needed to be flushed at least twice. The shower drain had to be held down to keep the water flowing. For the price I expected more. However, the concierge provided excellent service.

This hotel does an excellent job of providing service to clients. Everyone from valet, check-in attendant, and concierge provided top quality service. The rooms are immaculate with amazing views of the Transamerica Pyramid, Coit Tower, and the bay! The afternoon tea is a nice touch. I would definitely stay here again!

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This was the nicest hotel I stayed at. The staff was extraordinarily polite and accommodating. The room was a perfect size and layout! The view was quite awesome and everything just worked out perfectly...

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First off, let me say this is a nice hotel. We had a room on the 46th floor overlooking the Bay Bridge, gorgeous view and very comfortable. Not real gripes against the place, but for the price you pay, you expect a wow factor that the Mandarin just doesn't have.

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Thanks to the extraordinary service and friendliness of each and every member of the staff, we had a very enjoyable weekend.

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The staff was very friendly and accommodating. The bed was super comfortable and very private--never heard a peep from a neighbor.

If you do nothing else. Just take the elevator to any of the upper floors, step out and just enjoy the view. OUTSTANDING! Parking is the only issue. $40+ a night, but it is SF.

great view from the hotel room, excellent concierge, room service quality differs day by day but everything was fine

This is indeed the perfect 5 Star Hotel. It isn't cheap, but it is the very best hotel I have ever stayed in in a city atmosphere. The views from the 45th floor of San Francisco were inreal, and when the Giants won on Friday night we were treated to a fireworks show at eye level-- outstanding, romantic, terrific for a special treat.

In this economy, you gotta get what you paid for. In the case of staying at this hotel, you certainly do. Stayed on the 45th floor with the panoramic view on labor day weekend. I just have to say it was worth every penny. You get a sense the staff goes out of their way to give you the best hotel experience. This is my first time staying at the Mandarin […] Oriental group of hotel, I just have to say, it won't be my last! 阅读更多信息

Mandarin Oriental SF is one very nice hotel with great service. Thank you!

We stayed at this room for four nights. The Bay View Room was amazing. There is an awesome view of the Bay. The service was great. The concierge was helpful getting us a rent car, reservations, and shuttles. Could not have asked for anything more from this hotel. If you are trying to decide, my wife and I loved this hotel.

Best service I've ever experienced. Windows were filthy detracting from the amazing views.

This is a great hotel. stay as high as you can because the view is to die for. Get the bay view.

It was a nice hotel. Complementary tea putting in the special basket was wonderful and service was very good. I stayed at 41st floor and the view was spectacle. The interior waa a perfect oriental style.

Great view of city and Twin Peaks/Sutro Tower. Maid service very attentive with turn-down service nightly. Room clean esp bathroom. Furnishings and bed in good condition (well-kept up). Fabulous view of SF bay, Alcatraz, Coit Tower and an unobstructed view of the Transamerica Bldg from the huge picture windows in the hallway to the room! I had complimentary […] breakfast due to water pipe maintanence inconvenience. Food was excellent and carefully prepared. Food prices were EXPENSIVE, however. A cup of coffee with refills was $5.00 and breakfast with tax and tip would have been about $37. A 5 course tasting dinner menu was $95 per person. The hotel is within walking distance of the Ferry Bldg, home to cheese shops, Acme Bakery, produce stores and many excellent restaurants, such as The Slanted Door and Hog Island Oysters. Parking is also expensive, similar to other 5 star SF hotels with daily rates about $50/day. I used BART and taxis which are much less expensive. 阅读更多信息

we spent a bday weekend and wanted to be close to union square... its about 8 blocks from union square which was the only turn off. things we loved: a. convenient access to Muni / Bart b. excellent view of the bay / alcatraz / gg brdige from the room. c. awesome room d. complimentary green tea was awesome e. v nice beds and very well furnished room... […] all clean... f. fastest housekeeping I have ever seen ! 阅读更多信息

I was in town for a meeting and also for a friend's 40th birthday party. This was my first experience staying at the hotel and I was extremely satisfied. I arrived early in the day (approx 11:00am) and even though I was arrived well before the stated check-in time, the hotel personnel made every effort to check me in. When they discovered that they […] did not have a room available, they offered a room upgrade for my inconvenience. The view from my room was absolutely gorgeous - friends came back to my room to hang out and watch the view as the sun set. Also, every time I passed a hotel employee they addressed me by name! This included the desk personnel, the doorman, the maid, and the restaurant personnel. 阅读更多信息

My husband and I stayed at the Mandarin for the last night of our honeymoon (we traveled many cities versus going just one place) and could not be more pleased. It had been ten days of travel, and we were tired when we checked in. Probably looked as tired as we felt. However, the staff treated as like royalty. They had our room ready for early check-in […] but had offered to hold our bags if it wasn't. Everyone we encountered was polite, friendly and helpful. The room was clean, comfortable and offered the best view available in SF. I don't believe there are as many restaurants within walking distance as other areas, and those around close fairly early. However, the front desk or concierge is more than willing to make suggestions and public transportation couldn't be easier. 阅读更多信息

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Amazing view, really spectacular bed and they treated us like royalty. The service and the food was impecable. Only thing is they dont have pay per view and just ran up a box of DVDs for us to choose from which seemed sort of not so posh.

Estaban remodelando la entrada del hotel, pero nos dieron una habitacion mejor. El personal y su atencion excelente. Nada que criticar. Hermosa y completa habitacion y excelente vista.

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Sehr schönes Zimmer mit grandioser Aussicht auf San Francisco. Der Umstand, dass sowohl der Pool als auch das Spa- und erweiterte Fitness-Angebot ausserhalb des Hotels - gegen Gebühr!? - benutzt werden müssen, ist für ein 5-Sterne-Hotel (in gewissen Reise-Katalogen sogar 6-Sterne-Hotel) schlicht und einfach nicht akzeptabel!! Lobby und Lounge ziemlich […] düster. Kein Vergleich mit anderen, von uns besuchten, ebenfalls mit 5 Sternen bewerteten Mandarin Oriental Hotels (New York, Kuala Lumpur). 阅读更多信息