""由 Hotels.com 住客于 2012年05月06日发表评价
地点是绝对的便利,前台工作人员也很友好,店里有免费的咖啡,热水和茶点,还有免费的苹果,味道很不错。就是房间的确是小,两人住有点转不过身来,这在美国来说有点让我意外。但设施很齐全,每间房内还配有雨伞。总而言之,如果想购物,住这里是性价比还行的,如果不是为了购物,可以住在渔人码头附近,同样价位酒店可能会更好点
"地理位置非常好的酒店。"由 Hotels.com 住客于 2012年05月02日发表评价
从SFO机场乘BART,到Powell下,走5分钟就到这家酒店。购物,去渔人码头,中国城等特方便。就是很遗憾的是酒店对房间设施情况描述不太清楚,有的房间的卫生间和淋浴是在房间外的,也就是说是公用的。这个情况是我去了那里才知道的,在网上订的时候不知晓,有种被欺骗的感觉。希望改进。有机会的话,还会入住该酒店;也会推荐给朋友的。
由 Hotels.com 住客于 2012年04月18日发表评价
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"舒服、精致"由 Hotels.com 住客于 2012年04月17日发表评价
酒店装修很别致,房间干净,交通便利,虽离市区有一定距离,但如果有车那就不是问题。早餐有水果、面包、咖啡等,很舒服很满意。
由 Hotels.com 住客于 2012年04月11日发表评价
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若住客超过房型限定人数,可能需收取加人费用,具体费用取决于酒店的规定。
入住时需要出示政府核发的身份证件(带照片)和信用卡或者缴付现金押金,以便于支付其他杂项的费用。
特殊要求视入住时可提供的服务而定,并可能产生额外的费用。不能保证满足特殊要求。
**这些设备/服务可能只在某些客房或房间内提供。某些设备/服务可能会另收费用。
绿色/可持续发展酒店 - 通过第三方认证
此酒店参与California Green Lodging Program,即独立认证的第三方认证计划。第三方认证计划衡量酒店对以下一个或多个方面的影响:环境、社区、文化遗产、当地经济。独立于第三方认证计划的审核员已对此酒店的可持续旅游实业执行客观评估。
旧金山机场凯悦酒店内有餐厅。提供限时客房服务。
酒店内有室外游泳池和健康水疗浴盆。其他娱乐设施包括健身设施。
酒店或附近有下列娱乐活动;可能会收取费用。
以下费用和押金由酒店在提供服务、办理入住或退房手续时收取。
上面所列内容可能并不完整。这些费用和押金可能不包括税款,并且可能会随时发生变化。
若住客超过房型限定人数,可能需收取加人费用,具体费用取决于酒店的规定。
入住时需要出示政府核发的身份证件(带照片)和信用卡或者缴付现金押金,以便于支付其他杂项的费用。
特殊要求视入住时可提供的服务而定,并可能产生额外的费用。不能保证满足特殊要求。
SFO is conveniently located 12 miles south of San Francisco. BART, or the Bay Area Rapid Transit, links San Francisco International Airport with The City (as San Francisco is commonly known among locals). The airport is conveniently located to businesses in the north and residential and business communities to the south. Some of the leading biotech and Silicon Valley companies are within minutes of the airport.
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"A thoroughly enjoyable meeting venue"
Our stay for the duration of the convention was very pleasant. There was good food on site and the nearby town of Burlingame had many good restaurants. San Francisco was a short drive away for an afternoon of sightseeing.The convention organization was well done. The rooms were comfortable enough to not distract from the presentations. The hotel staff […] was gracious and helpful. 阅读更多信息
Absolute cleanliness, class, and comfort. Don't understand why this isn't a five star hotel. Thanks to, Hyatt's at San Francisco Airport, employees!
I enjoyed it.
Thank you!
旧金山机场凯悦酒店 (Hyatt Regency San Francisco Airport) 给出的 1 条回复"Hyatt Regency SFO Airport"
Staying at this hotel was a pleasant experience. It was attractive with clean comfortable spacious rooms. Brekfast was good and everywhere the staff was accomodating and friendly.
Thanks so much for sharing your experience with us - we hope you'll be back soon! Regards,
旧金山机场凯悦酒店 (Hyatt Regency San Francisco Airport) 给出的 1 条回复此住客未发表评价。
"Next to the airport"
Great location just next to the SFO international airport. Free shuttle transfer is great idea. The hotel is a luxury in my standard. Well maintained and the room is spacious. Great for family with kids- room wise. I only stayed overnite and my plan is just to rest before we take on another interstate trip. So that's the idea to just rest. It's a very […] quiet neighbourhood far the CBD. There is a great restaurants nearby, a good 5 min walk. But surroundings, nothing much there. 阅读更多信息
We have stayed here several times and find it to a great value in all ways. It is reasonably priced, clean, comfortable and conveniently located . The staff members are very friendly, accommodating and professional.
Thanks for your review, and for being a loyal Hyatt customer!
旧金山机场凯悦酒店 (Hyatt Regency San Francisco Airport) 给出的 1 条回复"Hyatt Regency San Fran"
I have stayed at this hotel many times and will stay there again. Everything is right there. Good food Good service. Nice and clean. Close to the freeway and easy to get to
It's great to know that we are providing consistent, high quality service, food and facilities for your frequent traveling. Thank you for your loyalty to Hyatt!
旧金山机场凯悦酒店 (Hyatt Regency San Francisco Airport) 给出的 1 条回复excellent
"Hyatt SF Airport - Good Customer Service"
Great customer service! The hotel did not provide microwave in rooms, a bit inconvenient. They did not offer complementary internet service in the room, which was disappointing. I have stayed at hotels with a lower rating and the internet was always included. Other than that, I would recommend the hotel for future guests.
Thanks for your review. It's great to know that you enjoyed your visit with us! For your return visit, you can certainly request to have a microwave placed in your room for a nominal fee. Also, we provide complimentary Internet at our Business Stations on Lobby and Atrium levels for all registered guests (15 minute usage per day). Better yet, if you join our loyalty program and become a Platinum or Diamond member, Internet is complimentary at all Hyatt Hotels. We look forward to welcoming you back soon!
旧金山机场凯悦酒店 (Hyatt Regency San Francisco Airport) 给出的 1 条回复此住客未发表评价。
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"Good value"
Nicely updated. Tasteful and comfortable. The front desk woman was the only disappointment. Had a bit of an attitude and "entitlement" air. Too bad that was how our stay began.
"All good except food options"
Its a wonderful hotel except at night there is a SINGLE place to get food - a sports bar with a limited menu! In this otherwise full service hotel, no place for food at night. Just so poorly thought out.
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"Hyatt Regency SFO - Luxurious and Friendly"
The staff was great from greeting to check out. The facilities were so clean, comfortable, and up-to-date. We got a great deal from hotels.com that included free self-parking and free breakfast buffet in the hotel's wonderful, skylit atrium. I can see why the regular price is what it is - it definitely seems worth it. The room was very spacious and […] better than advertised. I would recommend this place for business travel more than personal travel though, unless you have the money to spare. 阅读更多信息
Dear Valued Guest, Thanks for taking the time to provide a review for our hotel. "Luxurious and Friendly" works for us! We hope to welcome you back to Hyatt Regency San Francisco Airport real soon. Regards,
旧金山机场凯悦酒店 (Hyatt Regency San Francisco Airport) 给出的 1 条回复"Perfect lay over hotel"
The Hyatt is a great hotel for a lay over in SFO. 5 min free shuttle from airport. The hotel is very nice, the rooms decent size, beds are comfortable and friendly service. It also has a great sports bar in the hotel. Top it off with a nice breakfast and off you go. Definitely will stay again.
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Great room great service
"Great for quick SFO access"
We spent one night at the hotel before an early morning flight from SFO. Both the shuttle and hotel service were excellent, and our room was quiet and comfortable. We would definitely stay again.
Thank you for your review - Happy New Year!
旧金山机场凯悦酒店 (Hyatt Regency San Francisco Airport) 给出的 1 条回复此住客未发表评价。
"Rude Staff--Print out your Hotels.com Confirmation"
My sister and I stayed at the Hyatt for a weekend trip and the staff was very rude because I had booked with Hotels.com. We had Free Breakfast Buffett and Free Self Parking and the Front Desk Agent was rude about me not having Free parking so Once I produced my Confirmation Print out she had to take it to her manager. The Breakfast Buffett waitstaff […] would Add a 7.00 to 8.00 gratuity charge on a 20.00 buffett and say that Don't worry about that your company will pay for it. No sir. I had to dispute the charges with the manager. Just be sure to check all charges before you leave the hotel. Hotel is nice and very clean. 阅读更多信息
"Hyatt Regency San Francisco Airport"
Noise from the freewway next to the hotel was a problem, but overall a great experience
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"Great Get Away"
Went for a get away with hubby. Great room. Very clean and comfortable. We love to stay here. Has a great bar Knuckles with good food and beer. Was nice not to have to drive for a quick dinner.
"Never disappoints!"
As per usual, the SFO Hyatt was a wonderful experience: Clean, quiet and friendly; close to the CalTrain and BART. The Atrium and Bay View window on the upper floors make the Hyatt a beautifull hotel. Near downtown Burlingame, which is very quaint and pretty, especially at night, is nearby with many shops and fine restaurants . For sporting events at […] Candlestick or ATT Park, it's a snap to hop on the CalTrain. Getting to San Francisco is equally as easy on the CalTrain. I will be back! 阅读更多信息
Thank you so much for your review and rating - it seems like we have are systems well in place: service, quality and convenience! We'll work hard to keep the bar set high for you when you return.
旧金山机场凯悦酒店 (Hyatt Regency San Francisco Airport) 给出的 1 条回复"Disapointed"
The service was terrible, I have a 9 month old infant and I requested an early check in, I got there after a 20 hour flight and was told sorry it was not available. Bad value for money, room tiny and service average.
I apologize if we were unable to get you checked in at 10:30am. The hotel's occupancy the night before does affect whether or not rooms may be available for early check in. I can understand this is more challenging when you are traveling with an infant, and hope that the rest of your visit was enjoyable.
旧金山机场凯悦酒店 (Hyatt Regency San Francisco Airport) 给出的 1 条回复"Be careful!"
My issues with this hotel: you might have a very, very long walk to your room from the elevator. Incidental expenses really add up: $12 a night for the internet, $20 a night for parking, expensive buffet breakfasts. Access to Route 101 south involves 2 complete 360 cloverleafs and adds 5+ minutes to your trip.
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"Hyatt SFO near airport"
My friend caught the housekeeper going through her makeup bag and the housekeeper got up in her face when she asked the housekeeper for her name. I didn't get housekeeping the whole 4 days I was there because of it.
This claim is a defamation of character, and was never brought to Hotel Management's attention to even attempt to address. The statement indicates that our staff steals personal items from guests, which is absolutely false. Subjective statements are fair, but not in a case where the hotel's character is defamated in an unfair and unproven manner. I ask that you please remove this review immediately.
旧金山机场凯悦酒店 (Hyatt Regency San Francisco Airport) 给出的 1 条回复"Hyatt Regency Burlingame"
This hotel is in a very convenient location for the Burlingame/San Mateo area, and has close freeway access. I do think they should have free wifi. The staff was very responsive and helpful. The bed was comfortable and the room very clean.
Thanks so much for your 5 Star review! We hope to see you back soon!
旧金山机场凯悦酒店 (Hyatt Regency San Francisco Airport) 给出的 1 条回复此住客未发表评价。
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"Nice for 49r home games"
There were late disturbances by groups of visiting team fans by the pool that should have been quashed MUCH ealier than they were. Also, this hotel is in DIRE need of a quiet lounge (only a crowded sports bar to relax with a cocktail) and a comfortable restaurant. Its either the noisy sports bar or the very open atrium Cafe'. Staff was very good.
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"Hyatt SF Airport"
We stayed only one night in the hotel, as we were leaving for anothe destination the following day so we needed a site near the airport. Hyatt fully met our expectations and we were very satisfied with our stay from the efficient and helpful reception staff to the young lad who explained a few things to us. I would recommend it to all of my friends […] , 阅读更多信息
"Hotel by SFA"
Bad airconditioner, did not run very well, I order King size bed room, but I had double beds.....it did not matter, but they should check it more carefully. They only had a sports bar, no other restaurant opened on Monday. I have to walk 10 minutes to the closest restaurant. I do not know why on-line review was the best, when I made a reservation. They […] should not clean other guest rooms in the middle of night. It is very strange management style. 阅读更多信息
"hyatt regency in burlington"
the room was an inner room so not really a view so be sure to ask for a room with a view if want to see out the windows. luckily the window opened to get some air flow. the coffee maker didnt work nor did the iron so not to happy about the lack of those items for use. also the hot tub was not working properly either. all together the pub was nice and […] food ok..and treated my friends real special for their anniversary.. and the buffet was really well done. thank you 阅读更多信息
"Convenient Stay"
We booked this hotel because it was convenient to the airport and it had good reviews. We found the room pleasant and clean and the employees of the hotel were very nice. They gave us exactly the type of room we wanted...quiet, non-smoking and clean. Breakfast was included and was fine although we had hoped for whole grain and organic choices (as is […] offered in many hotels particularly in California). They did not seem to have much in this regard. Truly our only real complaint was that the bed was really uncomfortable to both my husband and myself. I do think they should see about upgrading the beds. However, we would recommend the hotel (in general) and would probably visit it again. 阅读更多信息
"Hyatt airport"
All employees were very kind and attentive. Great place to stay
"Hotel location"
This Hotel is a 10 minute ride from SFo Airport they offer a free shuttle that depart every 10 minutes excellent servie location y rooms are clean and big
Thanks for your review - as the phrase goes: we are only a "hop, skip and jump away" from the airport!
旧金山机场凯悦酒店 (Hyatt Regency San Francisco Airport) 给出的 1 条回复"Hyatt Regency Burlingame-San Francisco Airport"
Enjoyed our 3-night stay. Rooms were extremely clean and quiet. Room service was excellent. Customer service was cordial and efficient. Will definitely stay here again!
Dear Coach KrisA, Thanks for your review and rating - we look forward to welcoming you back very soon!
旧金山机场凯悦酒店 (Hyatt Regency San Francisco Airport) 给出的 1 条回复"Hyatt SFO Hidden Fees"
The hotel was nice, and the room was confortable. They have a free shuttle to the airport which connects to the metro (BART) system. This was inconvenient, takes about a 1.5 hrs to get to downtown San Francisco. Watch out for the addition fees. $13 for 24 hrs of internet. $24 per night parking.
Parking Fees are $20 for Self Parking and $25 for Valet (we have no $24 fee) Internet is $9.95 or $12.95 (two options). We do not have a $13 fee Average time from hotel to downtown via shuttle/BART is 45 minutes, not 1.5 hours
旧金山机场凯悦酒店 (Hyatt Regency San Francisco Airport) 给出的 1 条回复"Good but not great"
Our stay at this hotel was good, but I wouldn't say great. The location is convenient for getting to or from the airport, but that is about it. The free shuttle to get to the airport to take the BART is a plus, but we realized you have to pay more to ride the BART to downtown San Fran from the airport than any other station, about twice as much. It […] took over an hour to get to downtown by the time you take the shuttle to the airport and then get on the BART. So if I had to do it over again would probably find a hotel in the city within walking distance of attractions. If you had a car that might not be a big issue. Rooms were ok, bathrooms could use some remodeling - ours had cracks in the tile that lined the bathtub/shower. The staff was very friendly though! 阅读更多信息
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