若住客超过房型限定人数,可能需收取加人费用,具体费用取决于酒店的规定。
入住时需要出示政府核发的身份证件(带照片)和信用卡或者缴付现金押金,以便于支付其他杂项的费用。
特殊要求视入住时可提供的服务而定,并可能产生额外的费用。不能保证满足特殊要求。
**这些设备/服务可能只在某些客房或房间内提供。某些设备/服务可能会另收费用。
酒店内 Spa 有按摩服务。服务包括面部护理和身体护理。
酒店内餐厅 - 此餐厅供应早餐、午餐、晚餐和早午餐。
提供客房服务。
若住客超过房型限定人数,可能需收取加人费用,具体费用取决于酒店的规定。
入住时需要出示政府核发的身份证件(带照片)和信用卡或者缴付现金押金,以便于支付其他杂项的费用。
特殊要求视入住时可提供的服务而定,并可能产生额外的费用。不能保证满足特殊要求。
"Nairobi Serena - very nice but too expensive"
Almost everything about this hotel is escellent. Beautifully laid out - seating areas, bar, fine dining restaurant which is really to be recommended, other restaurants have very good choices, pool (heated!) and garden area are beautiful, staff are attentive and friendly but not overbearing. Even the gift shops and services are good. We have a so-called […] Executive Suite but our gripe would be that it would be better to offer a sofa capable of sleeping 2 small children. As it turned out, we were able to use the room for 2 adults and 2 small children, but only because we put 3 in the king-sized bed and only one on the small, hard couch. Wifi was slow, but apparently they are installing wire-based Internet access because extra security film on the windows is interfering with the Wifi signal. Good to soon offer an alternative, but a bit scary that additional security needed. The water had a few temporary problems, only coming out as a slow drip for about 20-30 minutes one day, but that was rectified with no real hassle. So all in all a very lovely stay. But seriously overpriced. That is a major complaint but unfortunately seems to be the case for all decent hotels in Nairobi, and you certainly don't want to take a chance at lower level ones there. 阅读更多信息
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"Best in nairobi"
We had a great stay. Food and room were great. Got a reasonable deal. Recommend it.
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