由 Hotels.com 住客于 2012年01月31日发表评价
此住客未发表评价。
"不错的酒店"由 Hotels.com 住客于 2012年01月22日发表评价
不错的酒店,到机场T3距离约1000米,但没有在机场设置派车接机信息,害得我们坐出租车花了冤枉钱。
由 Hotels.com 住客于 2011年12月30日发表评价
此住客未发表评价。
""由 Hotels.com 住客于 2011年11月09日发表评价
酒店前台服务员有一位黑人女性,态度比较生硬,缺乏笑容,
"交通非常不便的酒店"由 Hotels.com 住客于 2011年10月10日发表评价
房间尚可,周围没有公众交通,出行非常不方便。酒店里的长途很贵,建议需要打电话的,买卡。早饭简单的没法简单了。
若住客超过房型限定人数,可能需收取加人费用,具体费用取决于酒店的规定。
入住时需要出示政府核发的身份证件(带照片)和信用卡或者缴付现金押金,以便于支付其他杂项的费用。
特殊要求视入住时可提供的服务而定,并可能产生额外的费用。不能保证满足特殊要求。
**这些设备/服务可能只在某些客房或房间内提供。某些设备/服务可能会另收费用。
Aqua Salon and Spa有按摩服务。服务包括按摩、面部护理和身体护理。提供各种护理疗法,包括芳香疗法。
在星期日和星期一不提供 Spa 服务。
Cardonnay Restaurant - 此餐厅供应早餐、午餐、晚餐和早午餐。
提供全天候 24 小时客房服务。
酒店内有室内游泳池和健康水疗浴盆。其他娱乐设施包括健身俱乐部和健身设施。
酒店或附近有下列娱乐活动;可能会收取费用。
以下费用和押金由酒店在提供服务、办理入住或退房手续时收取。
上面所列内容可能并不完整。这些费用和押金可能不包括税款,并且可能会随时发生变化。
Guest parking vehicles overnight are kindly request to register there vehicle at the front desk as part of the check in process.
若住客超过房型限定人数,可能需收取加人费用,具体费用取决于酒店的规定。
入住时需要出示政府核发的身份证件(带照片)和信用卡或者缴付现金押金,以便于支付其他杂项的费用。
特殊要求视入住时可提供的服务而定,并可能产生额外的费用。不能保证满足特殊要求。
此住客未发表评价。
"comfortable"
My stay was good, the only problem I find is the pop machine only one available and it is all the way down in the basment
Thank you for sharing your feedback following your recent visit. I am sorry that you found the location of the pop machine inconvenient but I am glad to read that overall, you had a pleasant stay with us. Our team and I look forward to welcoming you back at Delta Toronto Airport West.
Delta Toronto Airport West 给出的 1 条回复"Can't beat this for the price!"
Beds were super comfortable! Bathrooms and some common areas needed some updating but then, they'll have to charge more. Nice lounge and restaurant. Overall, great value!
"Delta Toronto Airport"
Over all decent for a airport hotel. Staff was attentive and the hotel was clean but it could use some updating. Good value for the money. There is not around the hotel for restaurants or shopping with in walking distance. I was there for a conference and the hotel provided the food and it was good so I assume the food from the in house restaurant […] is good also. 阅读更多信息
Thank you for reviewing our hotel following your recent stay with us. I am happy to read that you found our facilities and services suitable for your needs. We hope that when you visit us next time you will have an opportunity to try our Chardonnay Restaurant for your meals. Our team and I look forward to welcoming you back at Delta Toronto Airport West.
Delta Toronto Airport West 给出的 1 条回复"great place to stay when leaving Pearson early"
the beds are so comfy, the linens wonderful. a nice dinner in the hotel restaurant, then an early morning shuttle to the airport, perfect
Thank you for sharing your feedback about your visit to our hotel. Great to hear that the service we provided was to your satisfaction and that you enjoyed our 'Sanctuary Beds'. We hope to welcome you again when your travels bring you back to our area.
Delta Toronto Airport West 给出的 1 条回复此住客未发表评价。
"Great covered garage"
The main reason for me choosing this hotel is the covered garage that lets you leave your car there for up to 21 days. The room I was in was clean, but was a little rough around the edges, especially the bathroom. However, the service and price was very good.
Thank you for posting a review following your recent visit. I am glad to read that you had a pleasant stay and that you found our stop-over and long-term parking option suitable for your needs. We thank you for staying with us and look forward to welcoming you back at Delta Toronto Airport West.
Delta Toronto Airport West 给出的 1 条回复此住客未发表评价。
"Delta Toronto Airport West - Great place"
My girlfriend enjoyed our stay here. Very clean, comfortable and inviting room. The clerk who checked us in was not helpful at all, but other than that it was a great experience. The Airport shuttle service is comfortable and reliable and free!
Thank you for sharing feedback of your stay with us! I am very sorry that your experience at check in was not a positive one. Please be assured that I have forwarded your review to our Front Office Manager who will address these concerns with his team. We look forward to welcoming you back at Delta Toronto Airport West
Delta Toronto Airport West 给出的 1 条回复"Over Night Stay - Dark and Lovely Event"
My friends and I were comfortable, the staff were friendly.. no concerns... PM
Thank you for commenting on your recent visit to our hotel. Great to read that you enjoyed New Year's Eve with us and that our facilities and services met your needs. We look forward to welcoming you back at Delta Toronto Airport West.
Delta Toronto Airport West 给出的 1 条回复"great place to stay when leaving Pearson early"
we ate at the restaurant, the food was delicious and the service very attentive. Actually every employee we had contact with was very polite, pleasant and attentive. We've stayed here twice, they have a great price for one night stay, with a week of free parking for your car while you are away.
Thank you for sharing your feedback on hotels.com. Great to read that we met your expectations in terms of service and facilities and that you found our stop-over program convenient. We look forward to welcoming you back at Delta Toronto Airport West.
Delta Toronto Airport West 给出的 1 条回复"Delta West Airport Hotel"
Staff was excellent at hotel and room was very comfortable and clean - our room was quite small and could not find a sit down restaurant for breakfast in morning. Great pillows there!!
hank you for sharing your feedback about our hotel. Great to read that you found our rooms and bedding comfortable and that our team provided the service you had expected. Please be informed that our Chardonnay Restaurant opens for breakfast at 6:30am on weekdays and at 7:00am on weekends and stays open for lunch and dinner every day. We thank you for staying with us and look forward to welcoming you back at Delta Toronto Airport West.
Delta Toronto Airport West 给出的 1 条回复"OK value if at resonable rate"
The hotel is fine. My only comments address the busy check n desk, who handle guests like in an impersonal manner, and the noisy air conditioning unit in the room (I'll admit I always dislike such noisy units and prefer rooms with independent control, but from a central source).
Thank you for posting a review about your recent stay at our hotel. Your comments are important to us and we appreciate you taking the time to share them. Your feedback has been forwarded to the Front Office Manager and Chief Engineer who will address your concerns with their teams. I thank you for staying with us and look forward to welcoming you again at Delta Toronto Airport West. Best regards
Delta Toronto Airport West 给出的 1 条回复"Premier room paid for what?"
Paid a bit extra for a premier room.... supposed to be nicer accommodations with a better view, we were only on the 3rd floor, with a nice view of the lobby\restaurant rooftop. The rooms were a little small compared to any other hotel i've been at. For the price we paid it was OK, however we could have found nicer cheaper rooms at a Comfort Inn/Best […] Western. 阅读更多信息
Thank you for sharing feedback about your recent stay with us. Premier Rooms are our recently renovated rooms, many of which directly overlook our beautiful courtyard with mature trees and lush greenery. I am very sorry that your room did not meet your expectations! I hope that we will have the opportunity to welcome you back at Delta Toronto Airport West to better showcase our room product and grounds.
Delta Toronto Airport West 给出的 1 条回复"Not well kept"
The hotel was not very clean. There was a leak at the ice dispenser so they had a white towel to soak up the water. The towel was there that lng that it was turning brown. The hotel needs a coat of paint .
Thank you for sharing feedback about your recent stay at our hotel. I am very sorry about the state of the ice machine on your floor. Our Maintenance team has been informed and the machine should be fixed shortly. We look forward to welcoming you back at Delta Toronto Airport West.
Delta Toronto Airport West 给出的 1 条回复"Delta Toronto Airport West"
Close to downtown Toronto and very accessible from hwy 401! Staff are very friendly
Dear Rowena, Thank you for posting a review about our hotel following your recent visit. I am glad that you enjoyed your stay and that our hotel and services met your needs. We look forward to welcoming you back at Delta Toronto Airport West.
Delta Toronto Airport West 给出的 1 条回复"Very nice hotel..."
The place was great! Friendly staff - very helpful. The room was very clean and nicely furnished. Location was great - 6 miles from Pearson airport - never heard a plane. Very easy access to Toronto and Niagara Falls - close to great shopping and good restaurants. Overall a very pleasant experience. Recommend highly...
Thank you for posting a review about your visit to our hotel. Great to see that you enjoyed your stay with us and that our hotel and services met your needs. Our team and I look forward to welcoming you back at Delta Toronto Airport West in the near future.
Delta Toronto Airport West 给出的 1 条回复"Acceptable, but there is better"
The hotel staff was excellent. The 1st night stay was in a room that could have used updating in a bad way. the 2nd night we stayed in a "newer" room. Save for the unstained rug and a flat screen there was little difference. I especially enjoyed the slight smell of Urine in the room, Which soon subsided once the A/C was on.
Thank you for taking the time to share your feedback. As we constantly strive to improve our product and services, it is important for us to hear your concerns. I am very sorry that your guestroom was not indicative of our standards. I have shared your comments with our Housekeeping and Maintenance teams and I can assure you that these challenges have be addressed. At the same time, I am happy to see that our team members provided the excellent service our hotel is known for. Looking forward to welcoming you back at Delta Toronto Airport West.
Delta Toronto Airport West 给出的 1 条回复此住客未发表评价。
"reservations at Delta torotnto airport west"
Inspite of having booked and paid for almost 1 month in advance for a premium room by hotels.com and having a written confirmation. when we arrived all we got was a standard room. Darlene at the reception was fantastic and did her best to make up in other ways. Been at this hotel before and enjoyed our stay each time. Food and the breakfast good. Guest […] should not be allowed to bring into the hotel cases of beer etc..And hockey teams or party goers should be on a differente floor to enable others to sleep in peace. Thats what we paid for. 阅读更多信息
"Excellent start and end to vacation"
Staff very friendly, restaurant very good food, shuttles on time.
此住客未发表评价。
"Don't book"
Sloppy very sloppy service , I requested 2 beds and they only gave me one bed, while the guy at reception was not friendly and never attempted to arrange or fix my problem with beds I got my issue fixed once called hotel.ca support and manager rectified issue after 4 hours but initially they never attempted to fix y problem
as many others do, we stayed one night and took the shuttle to the airport, our flight left at 6:30 am. No problem getting the shuttle at 3:30 am, there were about 8 other people also going to the airport at that time. Shuttle goes every half hour in the middle of the night. Coming back, on a Sat afternoon, the shuttle was more frequent. The room was […] a little small, but the beds were comfy, and the staff was very pleasant and helpful. 阅读更多信息
"Night out"
Great beds small pool but good value
此住客未发表评价。
"Delta Toronto airport west- great for park and fly"
We have stayed here now several times for park and fly stays. The service from all the staff is excellent. The hotel is clean and very comfortable. Its an ideal location for park and fly and the shuttle service is very good
"A Satified client"
Great price, can't complain. The hotel was great, the people were nice and the beds and pillows were fantastic. It was nice to come back to our room after running around all day. The curb appeal can be improved.
"Good place for airport stopovers"
Very friendly staff. They couldn't do enough or you. The shuttle was also efficient. Good place to stay for airport visits, nice lobby bar.
"The people make it ugly!"
Talk about rude! the service from the front desk to the restaurant were all acting like we were discomforting them! I had to pay for parking, but the garage was under construction so i had to search for a spot everynight usually somewhere really far. I asked the restaurant to warm up some food for me and it was the most uncomfortable situation i've […] had in a long time! I wouldnt recommend this hotel to anyone. Also I was told to be quite within 2 hours of being there it was 7pm at night and it was my birthday, no music no dancing me and my girlfriend and sister talking and drinking. 阅读更多信息
此住客未发表评价。
"Airporthotel"
Sehr gut gelegenes Airporthotel mit vielen Restaurants in der Nähe, die zum Teil auch zu Fuß erreichbar sind. Von dem "frisch renovierten" Zimmer hatte ich mir jedoch mehr versprochen, zumal es nicht in allen Punkten den zugesagten Zimmerdetails entsprach. Besonders unangenehm war jedoch die Heizung. Es war entweder zu heiß oder zu kalt, zudem war die […] Heizung extrem laut, was natürlich besonders nachts sehr störend war. 阅读更多信息
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