若住客超过房型限定人数,可能需收取加人费用,具体费用取决于酒店的规定。
入住时需要出示政府核发的身份证件(带照片)和信用卡或者缴付现金押金,以便于支付其他杂项的费用。
特殊要求视入住时可提供的服务而定,并可能产生额外的费用。不能保证满足特殊要求。
此娱乐场是全方位服务酒店。酒店房价中已包含了酒店内食物和饮料的费用(但有所限制,例如,高级食品或饮料除外;在特殊餐厅进餐除外)。住客不必为诸如浮潜这样的酒店内活动支付额外费用。税款和小费包含在房价内。请注意有一些未包含在内的项目,这些项目需要额外收费。
税款和小费
小费和税款已包含在内。
食物和饮料
**这些设备/服务可能只在某些客房或房间内提供。某些设备/服务可能会另收费用。
酒店内 Spa 有按摩服务。
Gran Porto Real Resort & Spa All Inclusive内有 8 间餐厅。提供限时客房服务。
The resort provides daily entertainment, which includes games, activities, and live music in the lobby bar. Nightly entertainment includes live shows and theme parties.
娱乐场提供私家沙滩和健身俱乐部。酒店内有 2 个室外游泳池 和儿童游泳池。其他娱乐设施包括桑拿、蒸汽浴室和健身设施。
酒店或附近有下列娱乐活动;可能会收取费用。
On-line check-in is available, 48 hours prior to arrival.
若住客超过房型限定人数,可能需收取加人费用,具体费用取决于酒店的规定。
入住时需要出示政府核发的身份证件(带照片)和信用卡或者缴付现金押金,以便于支付其他杂项的费用。
特殊要求视入住时可提供的服务而定,并可能产生额外的费用。不能保证满足特殊要求。
Still small enough to explore on foot, Playa del Carmen has a relaxed, yet cosmopolitan feel, with a variety of hotels, shops, and restaurants ranging from causal to upscale. European-style sunbathing is common on beaches. Playa is a popular jumping-off point for day trips to Xcaret, Xel-Ha, Tulum, and other peninsula attractions, and a passenger ferry makes frequent runs to Cozumel.
查看卡门海滩的所有酒店"above 5 star"
I stayed at this hotel before and loved the service. This time I stayed at their sister hotel across the st.name "Royal". I think words are not enough to explain how great this hotel is. I stayed at different resorts in cancun and playa del carmen but I never got what I paid for in those hotels. Gran porto and Royal are great all inclusive resorts.
Excellent Hotel
"Gran Porto Playa Del Carmen"
On the beach in the middle of Playa Del Carmen, near everything. Food was very well prepared for all inclusive and drinks included. I booked room with ocean view in junior suite. On check-in they asked if I wanted master suite but without ocean view for same price. Glad i did it room was amazing.
"Holiday stay"
Hotel was overbooked--did not get ocean front room as booked until our second day. Management did not seem to care one bit. Food is moderate at best. Great location, nice beach.
"Gran Porto Real"
We stayed at the Gran Porto Real for 8 days and had an amazing experience. They treated us so well. Right from the time we got there until we left, the service was great. We were on a family vacation and there was stuff for the kids to do, ie: games room, daily classes (for kids and adults). The food was great, again family restaurants and then the […] two delicious ala carte restaurants. The staff were freindly and always ready to help in anyway they could. I like the fact that right in the hotel there were people to book you tours and help you see the sites. The beach area was really nice, clean and well maintained. And nightly entertainment for the whole family meant that you were never bored. 阅读更多信息
此住客未发表评价。
"Gran Porto"
This hotel is very close to stores and night clubs and is right on the beach. I would rate it as a 3.5 star hotel. The staff are very friendly and it is all inclusive. There are 2 very good restaurants in this hotel: Italian and Mexican. The service in these restaurants was exceptional and the food outstanding. Drinks flowed freely for those who wanted […] to drink. The beach and pool area were also very popular. 阅读更多信息
"good family resort"
I stayed here for a close friends wedding but everyone else was at the sister hotel - The Royal. I wish I could have purchased a day pass to be able to go over but this was a great hotel, amazing staff always happy. It is more of a family with kids hotel though. The beach was not as clean as i would have hoped for to much seaweed and sand bags.
"Wedding, vacation in one"
I went to Playa Del Carmen for my daughter's wedding which was absolutely beautiful. Everything was just wonderfully done and went so smoothly that I was truly amazed and very impressed. The hotel was fabulous as well as the personnnel and they were very friendly and courteous.
"Grand Porto Real"
Overall the hotel was good. I think we must have gotten the worst room in the hotel though. There was no window where you could see outside at all. Our door and windows opened into an inside hallway so we could never tell what time of day it was. The service was very good, all of the waiters, housekeepers and bartenders were more than happy to help […] with anything. The receptionists at the front desk were also very nice and accomidating. I would recommend the spa to anyone that visits the area, the rates were very reasonable and the massage was wonderful. 阅读更多信息
"OK..not the perfect vacation"
If you are looking for a blue sandy beach Puerto Adventuras is a better spot. The beach at gran porto is not the best in the area for sure. The waiters and the hotel staff expect tips and their demeanour change when you dont tip them enough. So tip them well if you expect appropriate attention. You have to tip the bell boy, your waiter, the live cooking […] chef (2-3 of them), room service, person who gives you a description of the restaurants and the surroundings, house keeping and so on. The food was mediocre. I have tried the local restaurants in Playa Del carmen on a previous visit and they exceed the hotel's all inclusive meal by far. The buffet puts out food from previous days' left overs and you can totally tell that. Anyways, the ocean front room was great. 阅读更多信息
"Gran Porto in Playa del Carmen"
Pretty good hotel, a lot of kids so if you don't want to be around kids go next door to their sister hotel The Royal. It was fun non-the-less. Restaurants were good, atmosphere was fun.
"excellent hotel, will return again and again."
great place to stay anyday anytime
"outstanding hotel"
great hotel, with friendly helpful staff, the food was good, Maria's much better than the italian resturant. rooms where comfortable and clean. recommend the upgrade to beach front. will go back as soon and as often as possible
"Love the hotel and staff"
Beautiful Hotel, Beautiful Location... food is ok
此住客未发表评价。
"Fuld valuta for pengene..."
Gran Porto Real er et fantastisk dejligt hotel med et meget venligt og serviceminded personale. Da hotellet er All inclusive får man hele dagen serveret kolde drikkevarer på stranden og ved poolen, og øl, drinks osv er også incl. Buffet-restauranten er ok, men der er to a la carte restauranter tilknyttet, hvor maden er rigtig lækker. OBS!! Det kan sagtens […] betale sig at betale lidt ekstra for at få et værelse mod havet, for udsigten er fantastisk, og vores værelse var stort og rummeligt. Syntes bestemt dette hotel fortjener flere stjerner end det har. Eneste minus er at det ikke er så godt at bade ud for hotellet pga mange klipper, men der er en skøn pool på hotellet. Hvis jeg skal tilbage til Playa del Carmen, bliver det helt sikkert Gran Porto Real jeg vælger at bo på. 阅读更多信息
"Gran Porto Real all inclusive"
Het Gran Porto Real is in een wat uitbundig aandoende stijl gebouwd (veel gebeeldhouwde pilaren en boogvormige plafonds). Het hotel is pal aan het strand gelegen met voldoende ligstoelen (deels onder individuele zonneschermen). Er worden de hele dag door activiteiten voor de gasten georganiseerd zonder opdringerig te zijn. Een belangrijk element is […] het all-inclusive arrangement. Voor het diner keuze uit 3 restaurants, waarvan een buffet, een Mexicaans á la carte en een Italiaans á la carte. Het buffet restaurant viel voor het diner wat tegen (het ontbijt was er echter goed) maar de andere twee á la carte waren prima (reserveren vooraf is niet vereist). Daarnaast een 24-h self service corner, diverse bars en een snackbar aan het strand. En de hele dag door obers die op het strand drankjes aanbieden. Kortom is zo best een paar dagen uit te houden. Wel flink tegenvallend was de huiswijn, die in alle restaurants geschonken werd (alleen rood en wit): waterig en van zeer matige kwaliteit en zodra een andere wijn gevraagd werd moest flink worden bijbetaald. We hebben kort voorafgaand aan ons 4 daags bezoek nog twee andere resorts in Mexico bezocht en overal was de wijnkeuze vrij. Op de kamer twee stoeltjes die echter niet comfortabel zitten en geen klein bureautje om even aan te internetten (moet trouwens apart betaald). Dichtbij in de buurt de bekende 5th avenida, maar verder is de omgeving niet veel bijzonders. 's Avonds kan het vertier in enkele nabij gelegen hotels wat uitbundig lawaaiig zijn, maar is niet echt storend. Het hotel is niet echt goedkoop. 阅读更多信息
"Hotel Gran Porto Real, excelente ubicación"
Nos encanto el hotel, excelente ubicacion, ademas de tener una atención increible, fue una experiencia realmente relajante y agradable. El unico problema que no nos parecio tan bien es la entrada al mar, hay bastantes rocas, pero independiente de eso el hotel es muy rico.
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