吉隆坡喜来登帝国酒店 (Sheraton Imperial Kuala Lumpur Hotel) - 吉隆坡

明明订的是2位，却只给1位免费早餐！提供的水壶很旧，隔音也不好。房间显得有些旧。服务生态度都不错，很热情。

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地理位置很方便哈。。出门就有单轨。去双子塔可以坐附近的地铁，2站就到了。。就是酒店周围吃的东西不多哈。酒店的人员服务很好滴。给了我37楼哦。风景好啊。。下次去还会住滴。

酒店各方面设施都OK，有点旧，特别要说的是酒店不提供免费的网络服务，挺不方便。

还是希尔顿好而且还比喜来登便宜。我们是午夜到的接待是个没睡醒的妞。不过最崩溃是没有牙刷和梳子。吹风机是坏的。晚上来不是很显眼，好在边上有轻轨。

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不错的酒店，交通非常方便，服务也很好，只是酒店内的自助餐太贵，有点名不符实。

酒店大堂不大，但房间很大，豪华，舒适，早餐丰盛，下次去一定入住这酒店

i really enjoyed my 3 nights at sheraton, it was my first time in KL so i didn't realize the hotel was located outside the usual hotel zone-the golden triangle, but maybe this is why their rate is very competitive among all the 5 stars. the location is 5-20 rm taxi ride from city center and all city attractions depending on which type of taxi u get, […] very convenient if you are not looking to do local shopping everyday. the staff always have smiles on their faces, the conceige made a lot of phone calls to fit me in on tours coz i was traveling alone, and nice big screen LCD computers in the lobby with free internet for guests(the shangrila in KK charges 15rm per 15min!), breakfast also very nice, i would recommend sheraton imperial to other travelers. 阅读更多信息

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decent hotel, nice people, good service

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酒店所有员工都非常热情，服务很贴心。出门走几步就是轻轨站，非常方便。第二天换了风景更好的房间，坐在书桌前可以直接看到KL TOWER。 周边地区正在建设，楼下景观略受影响。其实无所谓啦，性价比超值。

总体比较满意，酒店服务质量很高，房间很大~，不过酒店一侧楼下有几间酒吧，半夜1，2点偶尔会很吵，影响休息，隔音是不错，不过低音一震一震能透进来。酒店临近市中心，周围比较繁华，靠近双子塔，步行20min左右，距离机场1小时车程。酒店内餐饮不错，在房间内就可以订餐，西餐为主，味道不错，不过缺少中文菜单，

Great!!!

The hotel is elegant and the rooms are well appointed. We chose Petronas Towers views and weren't disappointed - although this may not have been so good on a lower floor (we were on the 28th). The restaurants were good with the Chineese restaurant particularly noteworthy. Hotel is close to Monorail and a short ride to KLCC. The cons are that the breakfast […] buffet was very poor and you are better off with in room dining! 阅读更多信息

We stayed 10 nights in the Club Room giving us full access to the Club Lounge on the top floor with the greatest views. Our entire stay was excellent in evey aspect. There is staff everywhere willing to assist. I mean everywhere. The main entrance would have 12 plus staff there to assist. Their restaurants are excellent. Room service was surprisingly […] well organised especillay in busy periods. A free shuttle service takes you to several shopping locations on the other side of town. A taxi home was only AUS$5. TIP: Always eek out a BLUE TAXI. They are very new & clean. Will always use their meter and give a receipt. A/Port to Hotel is a standard MR120. Blue Taxis are modern-highroof Toyotas & have much larger passenger & luggage space. 阅读更多信息

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very happy with the sheraton.

The rooms were great ! I would stay there again when i visit KL..... :)

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Good location to shopping, restaurants. Hotel staff were very professional, courteous, friendly and helpful! The breakfast was excellent! I would definitely stay there again.

It was by far one of the best hotels I have ever been to, it's even better than the other 2 sheratons I have stayed in other countries. One small thing thou, at check out my trolley was delayed 20 minutes to come down from my room. Other than that it was perfect.

Grand old hotel, magnificent staircase in lobby! Big rooms though furnishings are a bit old fashioned and dated. Friendly helpful staff, great service in Club lounge. The buffet breakfast was fantastic! Great selection of food - western as well as Asian and freshly squeezed juices of your own selection. Must try the lovely creamy ice creams, delicious! […] location is a bit out of the main shopping area but monorail station is close and easy and cheap to get around. Problem with noise from the bars nearby even though we were on 33rd floor - the music went on till 5am some nights which might disturb a light sleeper. Overall though we liked this hotel and will stay there again. 阅读更多信息

From beginning to end our time at the Sheraton was wonderful. The breakfast was the best of ten hotels, especially the waffles and yam icecream. Remember to ask about the free jacuzzi. It is not overly advertised. When we had a major flight issue, the concierge desk spent over two hours with us trying to resolve it, talking to various departments in […] Malay. Exceptional service! Watch for promotions to take advantage of upgrades to club lounge. Well worth it. Not the handiest hotel but we loved trying the various railway stations which are close and always got us to major attractions. Petronas towers were only a short walk. Loved the Sheraton KL 阅读更多信息

(1) I am very impressed by the staff, especially at the concierge who are very polite, helpful and knowledgeable. (2) Monorail (sky train) and LRT (underground) stops are only a few minutes away from the hotel-excellent location. (3) Guest service needs improvement. It took them at least 30 mins to turn up when I was informed 10. Worse still, the problem […] remained unsolved when I called for the clock didn't show the time, the staff brought another clock after I waited in my room for 45 mins' . He said all clocks were the same and he left without changing or fixing the clock. However, I had a new clock when I was out for a few hours! (4) I went out for an hour swimming one morning at 9am, putting "No Disturb Please" sign outside. The sign was found INSIDE my room on the floor when I returned. My room was then NOT made till I returned and called them at around 5pm! (4) I had a LOT of mosquito bites while using the computer at the lobby, especially at the high table - the area have to be sprayed! 阅读更多信息

Close to monorail station, My room has great view of the city. The near by shopping mall are not as good as the one over by Bukit Bintang. I will go back to hotel near Bukit Bintang next trip.

we stayed for a whole week in one of the Club rooms with a gorgeous view of the Petronas Twin Tower. everything was as expected for a 5 star hotel. though it's located a little further from the main shopping area, there are 2 trains you can catch, just 2 to 3 stations away. the buffet breakfast was superb ! definitely returning

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breakfast at the hotel was amazing. There was a selection of food to suit all types of pallet.

Excellent service, all amenties in room, clean and English newspaper in the mornings. Few blocks to walk to LRT (underground rail) and five blocks to On and Off bus. Enjoyed the cold tea served when we arrived and it was available everyday for all. Mornings provided a hot cup of coffee or tea and a carry out bag containing a crossant.

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overall its nice ....... its quite difficult to get a good night sleep because of the thumping of the discotheque from midnight till about 6am ..... =(

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The Sheraton is a lovely hotel and is very grand. We had a room on the 30th floor with amazing views. The staff were really helpful and even assisted us in booking lunch at the KL tower. The room was very comfortable and clean and would definitely recommend this hotel to others, however, having also stayed at the Shangri-La in KL during the same trip, […] I would say that I personally prefer the Shangri-La over the Sheraton despite it being slightly more expensive. 阅读更多信息

we enjoyed everything there, but make sure to ask about spa when you checking in , because we have been told about the free spa when we were checking out ~~~

Excellent location. Close to everything. It has a railway station next to the hotel which takes you everywhere in the city. However, you can walk everywhere. Cons: The restaurant buffet is VERY expensive. For dining go to the mall where the JW Marriott is, there are plenty of options.

The hotel is clean and tidy. Very well maintain. I am very happy with the services.

This hotel is in need of renovation. A few more years and it will be really shubby. For instance: The armchair and the carpet was dirty in my room. Otherwise an excellent bathroom.

i must everything of this hotel was a grade if i visit kl again i would stay at the sheraton imperial a-z sevice excellence location room free internet facility and much more as well as all the concierge excellent service

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Beds were not properly made up and beverages/ amenities were not replenished

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Although in the Golden Triangle the surroundings of this hotel reflect what KL used to be like years ago before many of the old houses were cleared and for that it is interesting. It is fairly easy to get to the towers, just two stops down on the metro, but there is little that will detain you or engage you about the immediate area. The hotel exudes […] old world service and traditional comfort,. It is a large building but the cleverly designed layout means that intimate ares are created so that you never feel you are in a big impersonal space. The staff are very attentive and food is very good. Drinks are expensive in the bar and there is a good selection of food at breakfast to suit eastern and western palates. The rooms are perfect; we were on the 31st floor with fantastic views of the towers and the surrounding high rise, which, may not sound pretty, and maybe it isn't, but it is very impressive The hotel offers several dining experiences ranging from mid price to expensive. There are the usual facilities that you would normally associate with the Sheraton group. If you feel like a change from the hotel offerings then a taxi ride to Time Square is inexpensive. In all the hotel lives up well up to the normal Sheraton standard. 阅读更多信息

During my last trip, I transfered between a couple of hotels in different cities in Malaysia. Sheraton Imperial is really something different. The decorations and design of the hotel make a big diffrence. The service and comfort are usual for 5 star hotel but I liked the design.