威斯汀威尼斯欧洲和里贾纳酒店 (The Westin Europa & Regina, Venice) - 威尼斯

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This hotel offered a room with a "grand canal view". The room was small and the view out of the small window was ok if you opened it and hung out of it. This hotel was very expensive for what was provided in comparison to the other 4-5 star hotels we stayed at on our European journey this year. I would not recommend this hotel. It is not worth the  […] price. 阅读更多信息

Spent 3 nights at this wonderful hotel. Staff was helpful, food was great, although pricy. Location is convenient to walk to all the great VEnice sights and is right on the Grand Canal. Lovely spot to have breakfast and watch the canal happenings. Had a 17 year old daughter with us and we had a suite room with a place for her bed. Worked out well for […] us. Also have a relationship with the Excelsior Hotel on LIdo island and allowed us to take a free boat there and explore LIdo Island. My daughter really enjoyed the beach there. 阅读更多信息

So I stayed in one of their "newly renovated rooms" with a terrace and it was over priced for what I paid for as well as the staff is not a 5 star quality of service, very disappointed, stay at the Baeur hotel next door, seems much better

The hotel was great, but the dining experience was horrendous. Overpriced, food quality terrible, selection terrible. One would think that at a 5 star hotel like this the restaurant would be at least decent, but ABSOLUTELY DO NOT EAT THERE!!!

The issue we had was the lack of assistance with the plumbing disaster in our room. Nobody cared...and when they sent someone to fix the broken pipes in our "five star" bathroom, all of our cosmetics were destroyed with the goodness-knows-what gunk that came out. The problem was not fixed, we were not offered another room or given any kind of compensation. […] We were not treated with the respect of a five star guest. We paid a lot of money for a less than average stay. 阅读更多信息

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EL Servicio de la recepcion no fue muy bueno y lento y el precio demasiado alto para lo que era la habitaciony el intetnet to tan bueno ,muy bien situado

We have stayed for one night in this outstanding Hotel. We booked the Grand Canal View Room four months prior to our stay. First we were proposed not very nice room on the first floor of Regina (it has also ground floor). So the view was obstructed and the room was not good enough to stay at and looked crummy. That is why we had to request the Reception […] for another repaired and renovated room, also explaining that the booked Room was the present from my son to my 55th birthday anniversary. Only after that the Hotel satisfied our request and provided us with the beautiful room on the fifth floor with the Grand Canal View. This Room was not large at all but had the rather spacious open balcony (loggia) with two deck-chairs and a table. So we could admire the Ships coming in and out Venice through the Grand Canal. The Hotel has very nice location only 4 minutes away from San Marco Squire. It is a very expensive and high-status hotel. Nevertheless we liked it very much. 阅读更多信息

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Très bel hôtel, bien situé. Personnel attentionné, chambre spacieuse, restaurant sur le Grand Canal très agréable pour le breakfast ou le diner. Un regret : la chaine Starwood Westin a vendu ses deux hôtels du Lido (Excelsior et Hotel des Bains) où il était bien sympathique de passer quelques heures à la plage ou à la piscine.