Best Western Plus Grosvenor Airport Hotel - 南圣弗朗西斯科

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room was okay, lots of traffic noise. reasonably priced for area

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This hotel was convenient to the airport with everything one would need for an overnight stay: prompt shuttle, restaurant, very comfortable beds and a quiet night's sleep.

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Good hotel and value. Great location!

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Enjoyed our stay/ Staff were the best. We just moved to this hotel from a 4 star Hyatt and this hotel out shined the Hyatt. We will stay at the BW Grosvenor over the Hyatt next time we need a room in San Francisco airport area.

very good service

I had to call housekeeping to come and change my sheets!! It was disgusting to find HAIR in my bed!

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Although it was a convenient hotel I would never stay there again. Very old bathroom, with title floor that seems grimy. Old TV's old decor from the late 80"s.

Outstanding staff made my stay at this hotel so pleasant! Delicious, healthy breakfast offered on their buffet.

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First the staff is very rude. Where do I start - you can hear people in the hallway, couldn't find an outlet in the room to charge my phone, could hear planes all night, room was nothing to sneeze about and the breakfast was awful. I will never stay at this junk hotel.

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Decent hotel for what it is trying to be.

nice location and very frequent shuttle service between the hotel and the airport

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House keeper guy is not friendly. Asked customer to help ourselves pick up shampoo in the front desk.

Had a great stay. Only one complaint--don't like paying for parking when I pay for a room.

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Horrible! I will no stay here again. Very dated and run down. Towels felt like sandpaper, and smelled!

This hotel is convenietly located and an easy drive back into San Francisco area we were visiting family and to the rental car station. We were able to leave the hotel and stay on the same road and go directly to the rental car area. Just hop on the AirTram and into the airport. The lobby and elevator were really nice then once on our floor and room […] it was very dated. We had an extremely small room. The queen bed was pushed up against the wall which was awkward. Must say the bed was comfortable. Neighborhood seemed safe. 阅读更多信息

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Had booked the hotell at the last moment, so we actually arrived before the booking did - but they sorted it out without any problem.

Good enough to stay the night before waking up and going to the airport. My only complaint is that I should have asked for on king instead of two doubles and let the kids sleep on the floor!

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the hotel itself was great,the room itself another story.the bathroon counter was falling out of the wall,the heater didnt work..

Honestly, great place to stay. The rooms and hotel are gorgeous, very clean. Only cons are that the hotel breakfast is a little expensive for the selection. However, this is a wonderful place to stay, especially given the price. Highly recommend.

This is the worst hotel I have stayed at in several years. Incredibly noisy, scary guest clientele, and an antiquated facility. Glad it was just a one night stay!

Easy check-in, clean and close to the airport.

Room and whole hotel is kind of creepy but very nice bed.

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We just needed a hotel near the airport for a flight the next day. Although the staff was friendly and the business center did not charge for printing airline tickets, the room and hall way had very strong smell of onions. The bathroom towels looked crumpled and used, the shower curtain was molded.The bathroom was super small and very outdated. If we […] had not been so tired we would have left. This is a one star hotel.Very outdated and smelly. It resembled a hotel room used by the hour. We could hear every sound of the couple in room next to ours. The review we read prior to booking was totally off. 阅读更多信息

The room looked good, but the bedside lamp didn't work, and the drain in the bathtub was extremely slow. Also, the shower dripped for several minutes after using. Price was ok, location was very convenient to SFO, but I wanted a lamp that worked and a tub that didn't have standing water in it after using.

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It's a good thing they didn't charge for parking because the lot was crammed and I had to make loop after loop to find a spot. Room, service was nice.

Don,t think we got one of the refurbished rooms. You don't get free breakfast if you book through hotels.com. Airport shuttle was very efficient and it is ni e to have a restaurant onsite. We returned our rental car early and just relaxed at the hotel. Food at the restaurant was fine.

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No parking. Toilet was backed up

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