由 Hotels.com 住客于 2011年12月30日发表评价
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可能会对超额人员收取费用,具体费用取决于酒店的策略。
入住时需要出示政府颁发的身份证和信用卡或者交付保证金,以便于支付其他杂项的费用。
特殊要求视入住时可提供的服务而定,并可能产生额外的费用。不能保证满足特殊要求。
The All-Inclusive Rate includes the following:
**这些设备/服务可能只在某些客房或房间内提供。某些设备/服务可能会另收费用。
酒店内 Spa 有按摩服务。提供海滩按摩服务和 Spa 按摩服务;其他服务还包括面部护理、体膜护理和身体磨砂。该 Spa 提供各种护理疗法,包括水疗法和海水浴疗法。此花园景 Spa 配有桑那浴、健康 Spa 浴盆和土耳其浴。此 Spa 的来宾可以前往精品专门店尽享放松时刻。
16 岁以下的住客不允许进入 Spa 场所。
为住客提供免费冷热自助早餐。
酒店内餐厅 - 此自助餐厅供应早餐、午餐和晚餐。提供儿童餐。
酒店内餐厅 2 - 此正式餐厅供应午餐和晚餐。
酒店内餐厅 3 - 此正式餐厅仅提供晚餐。
提供全天候 24 小时客房服务。
酒店内有 8 个室外游泳池 和健康 Spa 浴盆。其他娱乐设施包括健身俱乐部、桑拿、蒸汽浴室和健身设施。
酒店或附近有下列娱乐活动;可能会收取费用。
可能会对超额人员收取费用,具体费用取决于酒店的策略。
入住时需要出示政府颁发的身份证和信用卡或者交付保证金,以便于支付其他杂项的费用。
特殊要求视入住时可提供的服务而定,并可能产生额外的费用。不能保证满足特殊要求。
The Cancun Hotel Zone rests on a slit of land bound by a lagoon and the turquoise waters of the Caribbean Sea. Sunseekers crowd the white-sand beaches. At night, the action moves to the restaurants, clubs, and bars that line Boulevard Kukulcán, the area’s main artery. This road passes by the El Rey ruins, believed to be a king’s tomb.
查看坎昆的所有酒店"Beautiful Hotel....but lacking!"
The hotel is beautiful and food is decent but the service at the pool and restaurants is lacking. Although the service people were friendly - they just were under staffed. Next time I will go back to Le Blanc instead of Live Aqua
"AMAZING!!"
Amazing place! Lovely staff willing to go the extra mile to meet your needs.. Couldnt have asked for any more.. Will definately be staying here again!
"Great for rest and relaxation!"
My wife and I are nomads and travel on business constantly . . . we really needed some rest and relaxation. This "all adult" and "all inclusive" resort hotel was perfect for us! The food, accomodation and service were all excellent . . . everything was so "care free"! The only issue was that the red flags were always up on the beach and she couldn't […] swim in the ocean; however, there are other beaches with calmer waters nearby. I would highly recommend this place! 阅读更多信息
"Fantastic Deal and Fantastic Accomodations"
Just got back from a one week stay at Live Aqua where we had booked a great deal with Hotels.com. Traveling for the holidays with my family, we enjoyed luxury, comfort, and excellent service in an all adult setting. At first I was hesitant to book this stay because the hotel is all inclusive but I truly felt that I was relaxing, eating, and drinking […] in a special atmosphere. We booked 2 Aqua suites which included access to the club floor, cabanas, and 20 minute foot massages daily. The service to customer ratio was 3 to 1 and you could feel it in the attentiveness and friendliness of the staff. We never encountered any impolite or even distracted staff members. The spa was also very good. I often stay in hotels such as the Ritz Carlton or better. This hotel was an excellent value and equal in hospitality. Many of the staff went out of their way to make us feel like valued guests. Those staff members at the pool/beach include Alejandro who managed to secure our cabanas and massages each day, and Gerardo, and Filipe who gave us excellent service. Fernando the pool/beach/bar manager was always on hand to check in on the status of our comfort with a friendly hello. Seriously, these folks do their job extremely well! 阅读更多信息
"Overbooked, and underperforming."
We arrived and had booked a Viento suite, they stated they were "sold out" and could not accommodate our reservation. They put us in a regular King room, and would not let us discuss the issue with a manager, insisting that she was too busy. The pool and wait staff were wonderful though. Food was well done, and the atmosphere was nice. Many "exposed" […] areas were showing some minor wear and tear though. 阅读更多信息
"Relaxation is the Key Word"
If you want to relax and unwind this is the place for you. The spa is world class. The hotel and surrouunding area is beautiful. I was there for 8 days all inclusive. The food can get to be redundant. The breakfast buffet was fabulous. If you want night life you need to leave the hotel. The TV does not offer a lot of variety in English so bring some […] books. 阅读更多信息
"Surpassed Expectations"
The entire staff is extremely helpful and willing to make your stay better. The resort was clean, modern with a comfortable feel. The bar has top shelf liquor that you would not find at other all inclusive style places. The food wasn't bad either. There were menus to choose from ( not the typical buffets all the time) and very interesting pairings. […] A lot of extras included as well ( yoga, salsa lessons, ect). We were there during a storm and the management and staff did everything in their power to accommodate us and make us comfortable. It was a great experience and I will go back! 阅读更多信息
"Fantastic couples resort"
We spent 4 days at Live Aqua for our honeymoon. The hotel is understated and elegant with excellent, but not "in your face" service. This is mostly couples only with a friendly atmosphere, but they are there to relax with their loved one and stay to themselves in a highly soothing environment. The food is excellent, particularly the breakfasts at Siete, […] and there is a nice espresso bar with great cookies and pastries. The views from the rooms are stunning. The pool area is beautiful with nice views of the ocean, especially from the infinity pool. The beach is a few steps from the pool area which allows easy come-and-go between both areas. During one of the dinners at Ozur on the beach, we released baby tortoises into the ocean which was a lot of fun. Overall a wonderful hotel in a great location. Highly recommended. 阅读更多信息
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"Live Aqua-Cancun"
A fantastic resort, food was delicious, staff was friendly, great spa and gym (great trainer Fernando). The view from my room was fantastic, idealic, the bast part is that I had to leave.....
"Absolutely Top Class!"
Nothing wrong could be said about the Live Aqua! It was beyond our expectations. The staff was absolutely amazing, with a lot of attention to the details. The restaurants were top class, as long as you know what to choose between all the choices! We will definetely go back to the Live Aqua! Everything was perfect, and the all inclusive formula is a […] joy! 阅读更多信息
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"Mind BLOWING!!!"
I have traveled far and wide and this is the BEST, most POSH, most UPSCALE resort I have ever seen. And I don't mean POSH in the ultra-glamorous, abnoxious kind of way. I mean it in the most elegant, perfectly romantic, and satisfying way. I don't want to spoil the numerous small details that are there to surprise you and overdeliver on the promise […] of exceptional experience. Food is the best. The bartender Raul in the lower level bar is a master of his craft - the most sophisticated mixologist I've ever met. Pools are mind boggling and the beach is great. Every detail is right and the service is as high as can be. I'll come back again and again.... 阅读更多信息
此住客未发表评价。
"about hotel"
There are no laundry facilities for self use. Breakfast are is in a corner not open ocean view like others. The Mb restaurant has great food and even pool rest is pretty good. Room service food needed more variety. Does have a pool table by bar inside. Nice gym (free). Nice relaxing hotel. Staff very helpful.
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"Excelente"
Recomendo... excelente atendimento, conforto e localização. Vale cada centavo pago.
"calidad de pensar x los precios que cobran!!"
calidad baja pense mejor servicio y calidad !! un poco defraudado!! nada relevante el hotel!!! cara la tarifa!!!!!!!!
"Et fantastisk hotell kun for voksne!"
Første gang på all inclusive hotell og det innfridde forventningene. Nydelig mat og drikke når du ønsket. Så kun et tilfelle av beruselse. Det eneste negative med hotellet var at dørene på hotellrommet ikke var isolerte, så vi hørte støy fra korridoren.
"Viagem dos sonhos!!!"
Cancun é sem duvida o melhor ligar do mundo! Principalmente se vc esta com a pessoa amada!!! O hotel é simplismente perfeito!!!
"Хорошее местораположение."
Live Aqua имеет действительно хорошее месторасположение. Рядом находятся 2 крупных торговых центра с ресторанами и развлечениями. Отель новый. Номера хорошо оборудованы. Пляж супер! Волны, конечно, есть, но купаться вполне возможно. Немного не дотягивает до общей планки обслуживание. Отель работает по системе все включено. И иногда на пляже или у бассейна […] нужно вылавливать официантов! Сами они не особо торопятся вас обслужить. 阅读更多信息
"muy buen hotel y servicios"
me gusto mucho el concepto que manejan todo esta muy padre y si regresaria.
"Falta algo para ser considerado un buen hotel"
Aunque el personal se esfuerza y el hotel es bonito; falta atención a los detalles que distinguen a los hoteles recordables; muy caro y sobrecalificado para lo que realmente es el hotel
"Great!"
Great!
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